Customer service work at home

0
0
0
0
0
0
0
0
0
or copy the link

Working At Home As A Customer care Agent

New York Times specifies that customer support work at home job opportunities have increasing in Usa. Customer service jobs also called call center jobs call for employing agents in work at home customer service jobs. The main advantage of this type of work is that it provides revenue to stay-at-home parents as well as physically challenged people.

Customer service work at jobs amounts from call managing to technical support. In order to such a job, you’ll need some basic basics like a modern personal computer with internet connection, fundamental computer knowledge, newest operating system, a phone relationship, excellent communication skill to handle varied clients and of course some educational qualification.

How to get a customer service work, home work?

If you want to get a genuine customer service work at home career that would provide you smart income, then attempt to follow the under mentioned tips:

1. The first step in betting a work at home customer service job is always to understand the type of employment. It is not that much difficult. The concept is that the business hiring your service paths their incoming customer service calls to your home telephone.

2. Then understand the kind of duties require to become performed. Most of the customer care jobs include getting and logging requests, processing transactions, providing assistance to customers according to their requirements and so forth.

3. Discover the benefits of work at home. In fact work at home customer care jobs are boon to be able to stay-at-home mothers, disabled people, retired seniors and also college students. If you are not able to step out of home yet need to earn a few income, then you can select any of the customer service careers according to your ability. Since agent hiring, instruction and scheduling jobs are being conducted on the web, you need not even escape your home to get a job.

4. Once you have decided to home based, and then do large amount of homework to select a real home based customer service career. You need to browse through this list of companies and also websites regarding this particular.

5. Then submit the application and resume towards the company you wish to. Constantly take care to prepare the applying properly just like you might do in case of other jobs.

There are numerous great things about doing customer service work at home. Thats why one-fourth of customer service agents in North America commence work at home. The convenience and independence are the 2 main advantages of customer support work at home jobs.

Look at requires creating consumers and it is very important to be able to retain an understanding and trusting relationship to ensure customer determination. Faithful customers surely add to long term success of any business therefore their requirements should be fulfilled as soon as possible.

Therefore the overwhelming need for customer service jobs develops. This situation provides more job opportunities for you. If you’ve got the ability to do providers regarding this, then you can earn some wise income at your handy timings.

It is estimated that work at home customer service agents are earning more than the representatives working in traditional call centers. By using work at home agents, the companies also reduce erosion in customer service careers.

They can also help save money on office hire, utilities and products. Therefore customer service work jobs benefits both companies and the work at home agents.

Comments: 50

  1. Ray February 9, 2013 at 12:33 pm Reply

    My grandparents own a holiday home by the coast, and when i visit them their, we use a 3 USB dongle, and i can’t say i have ever had any problems.
    But my current mobile network virgin, is annoying me, their customer service is disgusting, their coverage is also horrible and they won;t help me with any problem i have, so im planning to go with 3 when my contract ends October 2012.

    I just would like to know what 3s customer service is like?

  2. Gita April 1, 2013 at 5:20 am Reply

    Three questions:

    1) What company anticipates your needs, provides excellent customer service, information, etc?

    2) What specifically makes them superior (call center has the right answers, knowledgeble employees, good return policy, quick repair, in home repair provides good time windows for service, etc, etc.)

    3) What does it feel like to be a customer there? Why keep coming back?

  3. Mariann April 16, 2013 at 11:47 pm Reply

    Hi all, i work in a pretty high pressure inbound customer service center… Im curious as to any tips or hints to make calls go by easier, or to make your day a little less stressful… I so far am trying to bring some stuff from home back here to my office to make it a little nicer looking… But overall though, any tips or strategies?? Thanks so much!!!

  4. Cortney May 21, 2013 at 9:54 am Reply

    I wanted to start doing at home customer service and I just wanted to know if i could use magic jack instead of getting an actual phone line?

  5. Curtis June 3, 2013 at 1:56 pm Reply

    I am disable and i am looking for work at home. I do not want to buy a list or subscription. I would only consider buying list if it is legit. Is anyone currently working for a comany as a customer service/data entry/any jobs representive? Please let me know. Thanks for your help.

  6. Charline June 17, 2013 at 6:03 pm Reply

    Okay I have a job interview tomorrow for the role of Customer Service Advisor…. working from home doing inbound technical support. It sounds really silly but how exactly will that work? Will they give me some kind of call centre software for the laptop? What if I need to pee and the phone rings? Will they record the calls? Help!

  7. Cleveland July 23, 2013 at 5:26 pm Reply

    I’m 16 and currently seeking a work-at-home customer service or even telemarketing type job. I have supplied for several, but quite a few don’t hire anyone below 18 years old. Do you know of any that do?

  8. Lorriane August 2, 2013 at 8:07 pm Reply

    I am seeking a inbound customer service home base job that doesn’t required a start up fees. Can some one help me?

  9. Jody September 1, 2013 at 6:31 am Reply

    I know someone who works at home as a customer service agent for Home Shopping Network. I am very interested in this job. I have looked on the web site and there is no way to contact them accept to e-mail a Customer service rep (which I did) or to call to place an order. Does anyone have any idea how to get a job working for HSN at home as a CSR? Thanks!

  10. Brett September 8, 2013 at 2:18 am Reply

    PETA KILLS 97 % of ANIMALS IN THEIR CARE.
    PETA told the Post that it does euthanize animals, but only because of “injury, illness, age, aggression, and other problems, because their guardians requested it, or because no good homes exist for them.” 97 % of animals in their care in the year 2011 fit into this category and were euthanized. According to a 2010 report by the Virginia Department of Agriculture and Consumer Services, of the 4,569 pets received by PETA that year, 3,630 were euthanized (79.5%). In 2011, out of 2,050 pets PETA received that year, 1,965 (97% ) were euthanized.
    PETA collects money from animal lovers, has many well paid jobs for lawyers and other employees. Has good reason to lie to public.
    Why would the Virginia Department of Agriculture and Customer service bother to lie and cooked the numbers ?

  11. Newton December 8, 2013 at 7:29 am Reply

    I have small children and do not have a quiet workplace to work customer service jobs so I need something other than that. Your responses are appreciated.

  12. Jorge January 4, 2014 at 6:36 am Reply

    Do you know of any Dutch or European company that would be regularly hiring customer service agents to work from home?

    Or, do you know of any website that offers (legal ..) work from home jobs such as many companies do in the United States? Customer agent, telemarketer, etc.

    Thanks.
    The US companies I mentioned are real outsourcing companies that offer an extensive training of several weeks in their headquarters and require from you to live in a local zip code, etc. Scammers, not interested.

  13. Antwan January 17, 2014 at 1:30 am Reply

    A friend of mine would like to work from home in a customer service job. Are there any jobs out there that are legitimate? Thanks.

  14. Patricia February 1, 2014 at 11:13 pm Reply

    Columbus Ohio, telemarketing, app scheduler, customer service work

  15. Chung February 1, 2014 at 11:55 pm Reply

    I have worked in this business before so I have some perspective.

    The customers that customer workers deal with as typically the utter and complete scum of the Earth. No offense to scum of the Earth. You deal with absolutely atrociouss people who don’t deserve to live on this Earth.

    The owners and people who run the company don’t actually care about customer service either, other than the degree to which is underwrites upper management’s second home in Aspen and alimony. In other words, they’ll treat customers as bad as possible without getting sued or losing their business altogether.

  16. Fidel February 21, 2014 at 1:08 am Reply

    I cannot log on to yahoo home page

  17. Felisa February 21, 2014 at 5:40 am Reply

    Examples:
    “Your call is important to us”
    ( Right….that’s why I’m talking to a machine instead of a human)
    Need help in Home Depot? You push a button and a computer voice says “Help needed in the plumbing department” over the P.A. system.
    Need gas? pump it yourself…and if you are lucky, maybe someone remembered to fill the bucket for the windshield washer.
    Need to make a doctor appointment? Hope you don’t mind all the number menus you have to go through.
    I could go on, but I think you get my point.

  18. Doreatha February 21, 2014 at 12:00 pm Reply

    I recently came across an ad in the New York Times, that stated that you could make money as an online customer service rep. Is there anyone out there making money this way. If so please let me know what type of field it is.

    Thanks Lakiesha

  19. Kimiko February 21, 2014 at 8:42 pm Reply

    do you know of any company’s that offer work from home in the uk please. i would really want to do it as i have 2 young children and am not happy to leave them in child care just yet. any help would be gratefully received thanks x

  20. Rosaline February 21, 2014 at 9:12 pm Reply

    I had to make an emergency appointment to have my phone line fixed, it was all static, my ticket was “escalated” to an appointment 6 days later. Then my t.v. went out. They never showed up. I called and they said that my appointment was for the next day. I know it wasn’t. I had to make 3 calls and it was always confirmed for TUESDAY 8-11. I made sure I was at home. Then they “escalated” it again, said they would be out later in the day. I’ve stayed home all day. I got a call saying they would be here in “10 min.” that was 2 hours ago.

    DOES ANYONE KNOW WHAT SERVICE I CAN SWITCH TO? I NEED PHONE, CABLE, AND INTERNET.

    thank you for your time.

  21. Taylor February 22, 2014 at 7:49 am Reply

    Verizon customer service SUCKS! had their cell phone service for 7-8 (loyal) years and was very happy until now.

    I was talking to this rep and asked to speak to his manager. He took my name and phone # and said someone will get back to me…and no one did. Well, here goes their decline in customer service and they will lose many accounts within the next few months just in my family alone. We have cell phones, home phones. I am big decision maker here for all of us.

    Customer service name was Michael. I made the call yesterday 8/19/2009 around 3pm (Eastern Standard Time) to the 1800-837-4966. I thought of calling back to follow up or put it in writing to the customer service manager but what for???

    Too Bad Verizon!!!!

  22. Allyn February 22, 2014 at 7:50 am Reply

    Okay, it says if you can’t find the help you need on forums and etc, you can email customer service, BUT I CAN’T FIND THE EMAIL LISTED ANYWHERE!
    It’s not like I can just ask on the forum either, because I don’t have a cellphone, and therefore, I cannot create a googleaccount. And it’s not like I’m going to use my home phone number, because it might give my mother a heart attack to hear a creepy person/robot/thingy phoning us to give me a verification code…
    So does anyone know the email for it, so I can ask why the heck my comment box is effing up?
    OMG EPIC FACE! -glomps-
    Thanks for your imput, baka, that really helped me out *rollseyes*
    If you really have nothing to say that will help me out, then just eff off and don’t answer my questions.
    *sigh* Thank you, Chris, that’s what I figured.
    It says on the page: Look through our help section, and if you can’t find what you’re looking for, you will be directed to a form to email our customer’s service email.
    But I figured it was a lie…

  23. Chana February 22, 2014 at 8:06 am Reply

    I would like to work from the comfort of my home. I have tried sites such as working solutions.com, I would like more sites in the same area.

  24. Tristan February 22, 2014 at 8:06 am Reply

    Hi looking to find a work from home position to make some extra bucks…

  25. Willard February 22, 2014 at 8:06 am Reply

    I had to make an emergency appointment to have my phone line fixed, it was all static, my ticket was “escalated” to an appointment 6 days later. Then my t.v. went out. They never showed up. I called and they said that my appointment was for the next day. I know it wasn’t. I had to make 3 calls and it was always confirmed for TUESDAY 8-11. I made sure I was at home. Then they “escalated” it again, said they would be out later in the day. I’ve stayed home all day. I got a call saying they would be here in “10 min.” that was 2 hours ago.

    DOES ANYONE KNOW WHAT SERVICE I CAN SWITCH TO? I NEED PHONE, CABLE, AND INTERNET.

    thank you for your time.

  26. Laurence February 27, 2014 at 8:25 am Reply

    A few days ago i went to Old Navy, and purchased a few pair of pants. I got the pants size that I normally wear not knowing that the sizes differe from stor to store. when i got home I wanted to show my mom how they looked on me. To my shock and horror They were to tight. I got a bit depressed about it and was on the edge of tears. My mama simply told me about the size difference. When I went to exchange them the customer sevice girl asked why i wanted to return them and I said that I wanted to exchange them b/c they didnt fit like i would like them too. When I turned to walk away she says, and i quote, “I cant stand fat ass people that try to buy smaller sizes to make them selves feel bettter! How pathtic!”. Normally I have good ontrol over my emotions but that made tears come to my eyes. I turned and said that I hoped she has a better day. I was so upset i forgot to exchange them or get my money back. What should i do about it?
    ok i DO NOT try and buy a size smaller i like my jeans to fit on the LOOSE side. i dont like things fitting tight or even snug. hince why i buy the size i buy.

  27. Hung March 4, 2014 at 7:20 am Reply

    Hopefully that made sense. :]

  28. Melita March 8, 2014 at 6:21 pm Reply

    Yesterday, I had to run in the market to get some hot dog and hamburger rolls for my little cousins party. I was in a hurry so I stopped by one of the cashiers and asked them where they were located. And she said to me “I dont know. Why dont you just look at the signs like me and everyone else?” I turned around and walked right out the door. Should I have reported her?

  29. Rocky March 8, 2014 at 6:22 pm Reply

    I am so fed up with B&Q in our town! Every shopping trip there is turning in painful experience that I am too scared to go now, in case I loose it with someone. How long does it take to buy something once you have chosen? Five min, ten? Guess again! Hour and a half!!! Nobody seems to know anything about products, or how to place an order in which you can go away with half goods that are in stock and pick up the rest when it arrives tomorrow. You get, ‘Ill just check…Matt! Matt!!’ and walks away after Matt leaving you standing there…next pearson comes along ‘can I help’…only if he knew how…
    Half of the lights on display are discontinued but no indication of it, you find out after you have been choosing for an hour, looked for human to tell you were to pick one from, for them to tell you is discontinued and they are not allowed to touch it until head office sends electrician. Put a label on it!!!! Arghhhh
    Anyone else finding customer service a struggle at B&Q stores?

  30. Man March 24, 2014 at 5:02 am Reply

    OK It all started on May 1st we had an appointment for about 2 months i was so ready to receive the 3 deal. then 10 mins. before they were supposed to arrive they called and cancelled without any explanation.they told me they were gonna come back in a month. (i havent had any cable for about four years and ive never had highspeed internet). so the 31st of may arrives and they finally come.the tech goes through all the rooms and tells me that he thinks its a 2 person job and he has to come back june 8th sometime between 8-12 am. so he finally arrives again at 11:45 and says he cant do it because its too hot outside.(in my mind im thinkin stop bein a little bitch but i didnt say that ) he’s SUPPOSED to come back June 11th but im not gettin my hopes up . im goin with comcast.( i hope sum1 from verizon reads this) I HATE VERIZON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  31. Virgina March 30, 2014 at 2:45 am Reply

    What is marketing, brand, sales, media, customer care?
    And what is the relation between them?

  32. Cleveland May 1, 2014 at 5:02 am Reply

    It doesn’t even have to be at home. I live in Port St Lucie, Fl but want to relocate to Palm Beach, Fl. I need a job desperately but haven’t been successful in the search. I’m going into month # 4 without a job.

    Please tell me someone knows someone that’s hiring. Treasure Coast or Palm.Beach.

  33. Tristan May 1, 2014 at 5:10 am Reply

    Any one give me wat to customer service jobs at home

  34. Johnette May 2, 2014 at 7:30 am Reply

    I’m looking for a job working from home in the afternoons. I would like a job doing customer service or appointment setting. If anyone knows companies that work people out of there homes can you please tell me so I can aply?

  35. Kelsey May 4, 2014 at 10:14 am Reply

    looking to work at home in customer service I have been sitting and waiting for one co. Need to work now – no start up money where?

  36. Alfonso May 10, 2014 at 1:36 pm Reply

    What must be considered when deloping a new customer service department, from an organizational behavior perspective?

  37. Domingo May 29, 2014 at 5:22 am Reply

    Yesterday, after coming home from a stressful day at work, my family and I went out to dinner at the restaurant and the hostess said “Can I help you?” and I said with a friendly smile “We would like to sit please.” and she goes jokingly “Oh you wanna sit? You don’t wanna stand while you eat? (laughs)” which I didn’t find it funny, but I tried to laugh anyway.
    Why do customer service people make jokes on your account and they do not even know you well enough to joke with you yet?
    If I make a joke, I find it funnier when I joke about myself or joke about something that doesn’t attack the person I’m telling the joke to and that’s what makes people laugh, from my experience.
    Anyway, the service was slow at the restaurant. We waited very long for our food. Our server was tired and she didn’t apologize for the long wait.
    Is this rude? What are your thoughts?
    By the way, I use to work customer service before and I do not joke on a customer’s account. That is not funny. Some people have different sense of humors. I say get to know the person first before you crack jokes about them.
    The host and the waitress/server are 2 different people.
    Also, I forgot to include that while we were waiting for awhile for our waitress to take our order, the same host comes to our table and says “Are you ready to order?” and I said politely, “Where did our waitress go?” and she patronizes me and says “Ok be patient she’ll be right back.”
    I’m looking for constructive advice that doesn’t attack me. Thank you!
    And this too shall pass- thank you for your sympathy
    lush garden- awesome response!

  38. Marianna June 5, 2014 at 1:31 am Reply

    can anyone know of job sites or jobs that allow you to do customer service, etc from home (call centers, etc) that are decent and hiring in canada thanks.

  39. Hung June 5, 2014 at 4:08 am Reply

    i want to work at home , anyone no of like customer service work at home jobs ? or just any work at home jobs

  40. Candi June 5, 2014 at 4:09 am Reply

    I really excell in Customer Service jobs, and am eager to find an at home position. Your help would really be appreciated.

  41. Dayle June 5, 2014 at 4:09 am Reply

    the other competiter have great people at 98 percent of the stores

  42. Jared June 5, 2014 at 4:09 am Reply

    i can’t send off an email to customer care since when i click on the link which should allow me to, i am directed to a page where i have to re-enter my password (despite being already logged in); when i do so and click on ‘sign in’ i am redirected to same page which asks me to enter password. Again. what the heck is going on??

  43. Duncan June 5, 2014 at 4:10 am Reply

    What was the situation?
    What did you do?
    What was the outcome?

  44. Jaimee June 5, 2014 at 10:42 am Reply

    How can I contact customer care when the “Customer Care” page does not provide a method to report issues?

    As a ten-year Premium account holder, I must apologize for my failure to understand why Yahoo appears to have rolled out an unfinished new interface when the prior interface worked better.

    I also maintain a gmail account, in case Yahoo’s various service weaknesses drive me away. However, gmail’s policies are by no means exemplary; this is why – so far – I have continued to pay an annual fee for Yahoo’s Premium service.

    Does Yahoo think that driving customers away from paying for account services is a good idea? Yahoo’s various recent marketing efforts (including the failed new logo) are driving me closer to closing my Yahoo account, in which event I may move to gmail or I may simply set up my own mail server and be done with commercial internet communication service providers.

    How would you suggest that we resolve these communication failures?

  45. Frederick June 5, 2014 at 7:37 pm Reply

    there is a company that will hire you to work at home answering phones from television commercials. people watch advertisements and they call in to order on various products. you know, buy this for 19.95, or books, exercise equipment, etc.

  46. Erasmo June 5, 2014 at 7:38 pm Reply

    I am curios as to how people are able to answer customer service phone calls from home. I am interested in seeing how feasible it would be for a college student to do as a part-time income.

  47. Jayne June 6, 2014 at 6:08 am Reply

    Does anyone know of a good work from home company to do customer service that does not charge ANYTHING? I know of 1 but they are not hiring right now.

  48. Lynnette June 6, 2014 at 11:09 pm Reply

    I haven’t been able to get into my e-mail account since yesterday. Today I chose a new pw and it still won’t let me in. I’m told to contact Customer Care but have no number.

  49. Dorthea June 7, 2014 at 12:01 am Reply

    I’m applying and receiving training for a customer service job at Discover. The email they sent to me entitled that I needed to have a certain operating system to take a test, however, no where was it specified that this would be an on location or at home job. What is it? Work at home? Or work on location?

  50. Ted June 23, 2014 at 4:39 pm Reply

    Hello, I have great customer service skills, and was wondering where can you find work from home jobs that are not scams?

Leave a Reply

Your email address will not be published. Required fields are marked *